Jet Service Desk 1.61


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3.92 MB
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Publisher Description



Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to install additional platforms and libraries.

Additional modules and features:
-Events notifying system
-Reporting system based on Fast Report 4
-Administrator module
-Jet Service Desk Mail Gate
-Events notifying system

Main module includes integrated notifying system which informs the users about the following events:
-new request registration without responsible
-new request registration for current user
-adding comments and files to the request of current user by clients
-approach of start/reaction time of the request
-request due date expiration
Notifying is performed through the display of messages in Tray-menu. By left mouse button click on message the system opens a current request.

Reporting system
The reporting system is based on Fast Report 4 report builder. Jet Service Desk application transfer the report executing parameters to Fast Report. Fast Report executes the SQL-query included to the report, with parameters from application, and prepares the report. Consequently, the users of system may easily execute, create and modify the report forms.

Jet Service Desk is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category. The app is currently available in English, Russian and it was last updated on 2009-11-22. The program can be installed on WinXP, WinVista, WinVista x64, Win7 x32, Win7 x64, Win2000, Windows2000, Windows2003, WinServer, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64.

Jet Service Desk (version 1.61) has a file size of 3.92 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 159 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Da COBRA Software LLC
Released Date 2009-11-22
Languages English, Russian

Category

 
Category Business
Subcategory Helpdesk & Remote PC

System requirements

 
Operating systems windows

Download information

 
File size 3.92 MB
Total downloads 159

Pricing

 
License model Free Trial
Price $174.00

Version History



Here you can find the changelog of Jet Service Desk since it was posted on our website on 2015-04-26. The latest version is 1.61 and it was updated on soft112.com on 2017-07-01. See below the changes in each version:

version 1.61

posted on 2009-11-22

Request Management
Incident Management
Problem Management
Change Management
Service Asset and Configuration Management
Service-Level Management
Knowledge Management

version 1.60

posted on 2009-10-06

Request Management
Incident Management
Problem Management
Change Management
Service Asset and Configuration Management
Service-Level Management
Knowledge Management






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Release Date: 2009-11-22
Publisher: Da COBRA Software LLC
Operating System: windows
Type: Free Trial